Do no harm

I'm generally a fan of the Ilkley Moor Medical Practice. It's the epitome of what the modern medical centre (okay, in a prosperous town) should be. There are some very good GPs there. too, led by Dr French and the speedy Dr Summers. Provision of minor surgery, expertise in cardiology, dermatitis, all taking pressure off the hospitals. Justifiably it's rated as the top practice in the county. 

However,. there are two issues. One is the quality of the reception staff. Some are fine (lovely even), but at least one of the regular front of house team is famously surly and unhelpful. Saw some amusing tweets about them in the past few days. 

The other, of course, is *that* GP.